In addition to being able to order a wide variety of products and services online, you can find Electrical and Lighting Information, Important Dates and Deadlines, download Show Forms, download a Booth Layout Form and read Regulations and Guidelines.
You have to create an account in order to place an online order. The good news is that you only need to set up your account once at the login screen. After you’ve created an account you will then be able to select the show and then place your order.
Yes. Provided you are logged into the show, your progress and activity will be automatically recorded on our server. When you return you will start exactly where you left off.
Yes. You will receive an on screen confirmation and an email confirmation will be sent to the email in your profile. We suggest you print this email and keep a hard copy in your show files for future reference. If you are not sure if you have placed an order for a specific show, you can click the “Order History” tab once you log in.
Absolutely! We take your privacy very seriously. If you look at the link to our site you’ll see that it begins with “HTTPS”. This means that you are connected directly to our server through a secure connection. Your browser may also display a “lock” icon across the bottom of your screen. This icon only appears if you have a secure connection. We also maintain Security Certificates on our transaction sites to let you verify that you are connecting to SHOWTECH through a secure connection.
Unfortunately, we can only take credit card payments for online orders. You can place an order using cheques or other methods of payments by contacting SHOWTECH at (855) 746-9832. Cheques will only be accepted if received by the discount price deadline date.
Once you’ve confirmed your order with this site, any changes to your order must be made by calling SHOWTECH at 905-283-0550 or 1-855-746-9832 or emailing [email protected]. Please reference the event name, dates, and confirmation number of online order.
Monies stated on all SHOWTECH forms and quotations are in Canadian dollars, unless noted otherwise.
The prevailing Sales Tax, in the province you are exhibiting in, applies to all orders for shows/event held in Canada (no out of country exemptions).
Credit cards will be charged when SHOWTECH processes your order.
We need your requirements as soon as possible. The deadline date allows us to plan the installation process. The time prior to your show move-in is devoted to determining what type of equipment and material is required, schedule labour effectively and prepare floor layouts. Orders can still be processed after the deadline date but will be charged at a higher rate. To save money and help us prepare for a smooth move-in, place your order prior to the deadline date.
No, our pricing is for the duration of the show.
Yes, our prices include the labour required to install, maintain and remove electrical, sign/banner hanging and plumbing services. Should you require a manlift and rigging services they are quoted on a time and material basis or by the specific project.
Call 1-905-283-0550 or 1-855-746-9832 M-F from 8:30am to 4:30pm Eastern Standard Time or email [email protected].
To calculate the total power consumption your equipment will require, simply add together the wattage of each piece. There is a nameplate showing the power consumption on the bottom or back of the equipment. The total wattage will indicate which outlet to order.
Example: 10 – 100 watt light bulbs total: 1000 watts. You would order 1-1500 watt outlet.
Most equipment that plugs into a standard outlet found in your home or office in North America will require 120 volt current.
This includes lights, most office equipment, cooking appliances. The only difference between these products is that some will be rated in wattage and some will be rated in amperage. To calculate how much power you require, as explained above (“How do I know which outlet to order on your order form?”) simply add the wattage or amperage together.
You can determine the rating by looking for the nameplate on the bottom or back of the equipment. It will tell you the wattage or amperage and voltage. Many times the nameplate will appear as follows:
120V 120 Volt
Your equipment requires 1 – 1500 watt, 120 volt outlet.
Your equipment requires 1 – 15 amp, 120 volt outlet.
60 Hz 60 Cycle
1500W 1500 Watts
Click here for a list of basic 120 volt equipment brought to show site and their approximate power usage. 
Heavy machinery and industrial cooking devices normally require higher voltage and amperage. They are usually rated at 208 volt; other typical voltages are 220/230/480 and 600 volts. Please contact our office if your equipment requires 220 volts or higher.
You can determine your electrical requirements by looking on the bottom or back of your equipment. It will tell you the amperage or kilowatt, volt and number of phases. Many times the nameplate will appear as follows:
208V 208 Volt Your equipment requires a 30 amp, 208 volt, 3 phase connection.
30A 30 Amp
3PH 3 Phase
230V 230 Volt Your equipment requires a 20 amp, 230 volt, single phase connection.
20A 20 Amp
1PH Single Phase
208V 208 Volt Your equipment requires a 60 amp, 208 volt, 3 phase connection.
20 KW 20 Kilowatt
3PH 3 Phase
Normal building voltage is 208 volt. Please contact our office if your equipment requires 220 volts or more.
Yes, you do not have to do this work yourself – it is your option. If you choose to have us do the work, please see our representative at our Service Desk to make arrangements.
SHOWTECH’S 1500 watt 120 volt duplex outlet has two places to plug in your equipment. Example: If you have 1 piece of equipment that requires 1500 watts of power to operate, you need to order a 1500 watt outlet. You can only utilize one of the plugs since the equipment requires the full 1500 watts of power to operate. It is important that you do not exceed the maximum wattage. Overloading the circuit could prove to be hazardous to you and your neighbours.
If you need to have continuous power 24 hours a day for the entire length of the show, you need to order 24-hour power from SHOWTECH. Examples include power for refrigeration equipment, aquariums, aviaries, computers, injection molding equipment, etc. Normal show power operating hours are generally 8:00 am to 4:30 pm during move-in and “show hours” during show days.
Sharing power from an adjoining booth is not permitted. Using your neighbour’s outlet may cause an overload in the circuit. Overloaded circuits are a safety hazard. You should order the appropriate power for your own exhibit.
These receptacles are not to be used, regardless of their location in relation to your booth. These receptacles have not been properly energized and could be a safety hazard. Please contact SHOWTECH if there is a receptacle in your exhibitor area, you wish to use.
This is decided by the Show Organizer. If power is supplied by the Show Organizer, the Exhibitors Manual will indicate this. Usually power is not included in the booth rental and exhibitors need to order power directly from SHOWTECH.
You may connect multiple items to a 120 volt duplex outlet providing the wattage does not exceed 1500 watts (12 amps). You may use a 3-wire grounded power bar, approved by a nationally recognized testing laboratory (i.e. CSA).
Power is normally installed at the back of the booth. If power is required in another location, there is a fee for placement.
With this option, we will position the power cords beneath the carpet, aligning them with the locations you’ve indicated on your booth layout form or floor plan. This method works best in facilities equipped with floor ports.
The power source is suspended from above and directed to the specific location you’ve identified on your booth layout form or floor plan.
*You will need to provide SHOWTECH with a booth layout. Click here for Booth Layout Form.
Power is generally available between 8:00 am to 4:30 pm during move-in. During normal show hours, power is turned on one hour before each day’s show opening and turned off one hour after show closing. Exceptions include: the night before the show opens, electrical services remain on until the electricians have completed all installations. If you have ordered 24-hour power, it begins the evening before the first show day and is turned off on the last day at the close of the show.
Yes, the power outlet once installed will be energized or live during move-in hours and normal show operating hours.
Normally power outlets are installed at the back of the booth.
If you placed your full order on or before the deadline date for a duplex outlet your request will be completed in a timely fashion. If you require a “hardwire power connection” or cannot locate your power please go to our Service Desk for assistance.
Order under carpet or overhead outlets required for each location and supply SHOWTECH with a floor plan of your outlet locations. Make sure to specify where the back of your booth is and mark the exact location of each outlet.
Your power is placed in one main location in your booth. It is distributed to other locations from that main point.
For facilities with floor ports, your power will be placed in one location at our discretion.
*You will need to provide SHOWTECH with a booth layout. Click here for Booth Layout Form.
All hardwire power connections and on-site cable installations must be done by SHOWTECH to ensure all electrical codes and building rules are followed. This is for the protection of the exhibitors, attendees, facility staff and employees of all contractors.
Yes, check in at the SHOWTECH Service Desk to say you are ready for your electrical service, the SHOWTECH Representative will send an electrician to your booth. You can pre-arrange to have your electrical service “roughed in” by submitting the following with your order:
List your move-in target dates and time
List your carpet installation date, if available
Provide exact location of where the electrical service is to be installed – please include a drawing or booth layout form.
Lighting can noticeably enhance the look of your booth. Used effectively, lighting can emphasize products or highlight specialized areas, drawing customers into your exhibit area.
Our Customer Service Representatives would be pleased to help you select the most effective method of lighting your exhibit.
Click here to see lighting options.
We have a wide selection of lighting options available. The following is a list of our most popular lighting options. Please contact out office for more information. Power to operate our rental lighting is included in the price.
SOURCE FOUR PAR (L575S4)
TRACK LIGHTING, 3’ TRACK COMPLETE WITH 3 – 24 WATT LED FIXTURES (LT3150)
24 WATT LED BLACK ARM LIGHT FIXTURE (LLEDA)
TWO – 24 WATT LED FIXTURES ON AN 8’ TELESCOPIC STAND (L2150)
Call your SHOWTECH representative to find out which type of lighting best suits your application.
Click here to see lighting options.
No, included in the cost of renting lights through SHOWTECH is the power to energize our lights. If you will have an item (i.e. laptop, cell phone charger, etc.) in your booth that requires power, you will have to order that outlet separately.
Approximately 5 gallons per minute.
Yes – A floor plan is very important. It instructs us on where the services need to be placed. Please make sure to include your booth orientation, main drop location (for island booths) and the exact location of each mechanical connection. Click here for Booth Layout Form.
Incoming domestic water temperature varies. All water is cold. If you need hot water, you may bring your own hot water heater or you may rent one from us.
Yes, with advance notice SHOWTECH can provide service larger than 1/2 inch. There are additional labour charges if this service is needed.
No. Determine the total number of gallons you will need. Order the appropriate water connection, then indicate the number of additional (split service) water connections you will require. Indicate the size of each connection.
No, a SHOWTECH technician will drain your equipment. Please refer to our order form for a list of costs. If you require further assistance, please call the site office number on the order form.
Water pressure is on average 50 pounds per square inch.
Yes, each compressor comes with an air dryer.
All our hoses are rated at 125 psi (pounds per square inch) bursting pressure and your equipment must be at this pressure rating. If pressure is too high, a pressure reducing valve should be installed on your equipment.
On a very limited basis, it is not available in most facilities. Please contact us to determine availability.
PSI stands for Pounds per Square Inch. It is the amount of water or air pressure in the connection.
Pipe is sized depending on the distance from main service + the BTU’s required. Average is 750,000 BTU per hour.
Some facilities have waterlines in a floorport system. Other facilities source the water from designated areas. In this case, SHOWTECH will install overhead water hoses to transport the water to your booth.
CFM stands for Cubic Feet per Minute. It is the amount of air which passes through the air line. The CFM rating indicates the amount of air required to operate your machinery. You can locate the CFM rating on the machine’s specification sheet or on the machine itself.
It is preferred that we hang your sign before you set up your booth because we may need to drive a scissor lift or manlift in your booth. Please check in at the Service Desk to co-ordinate the sign hanging service.
No, SHOWTECH hangs exhibitor signs from the ceiling.
Pricing is dependent on ceiling height, dimensions of sign, weight of sign, number of signs, and number of drops. Please complete the sign/banner quote form and email it to [email protected] or fax it to the site office.
No. It is the exhibitor’s responsibility to assemble the sign.
No. The sign should be shipped with your booth. During move-in, unpack your crates. When you are ready for the sign to be hung, check in at the SHOWTECH Service Desk. The Event Specialist will dispatch a technician.
Yes – If the Show Organizers permit signs or banners to be hung in their event. In your exhibitor manual there will be a SHOWTECH Sign/Banner Order Form. Fill in this form and return to us. We will send you a quotation. If you have any questions concerning the form please contact our site office. The phone number is on the order form.